
Transformative Listening for Healthcare Providers
Inspiring Trust and Becoming a Source of Calm without Burnout
This program is designed to help providers provide equitable care without burnout. We’ll learn to identify responses to prior overwhelm in patterns of attention—flight from conflict, overcompensation for emotion, or rigid rule enforcement, for example. Once we learn to spot these patterns in our self and others, we can resolve tension and redirect focus. This opens up new possibilities for collaboration.
This program teaches you a systemic and relational view of caregiving. It allows you to accurately identify your resources so that you are working comfortably from your highest talents. From this position, burnout is no longer a norm. You’ll look beyond presenting tensions in order to see the true source of a problem. You’ll operate from the position that you are interconnected within the system, not trying to change it from without. This gives you more power because you operate intentionally as the active co-creator of culture that you are. You become the source of trust and stability that the system needs.
This program is especially designed for employees and care providers in higher stress environments where regular contact with trauma-impacted people is a norm. With a greater capacity for self-focus and regulation, you’ll be able to encourage new connections and collaboration that offer better care. This is done without self-sacrifice or judgment. Your own healing is the model.
Topics
Understanding trauma as the need to metabolize and process overwhelm that is present in most people’s experience
Working with trauma recovery as an ongoing common experience that our behavior can encourage
Seeing overwhelm responses in patterns of behavior—working with responses at the level of belief and sensation
Working deliberately, intentionally, and compassionately with the impulses to fix and judge
What does it feel like to co-regulate through nervous system relaxation?
Working with historical and intergenerational trauma
Blameless healing: helping victims process without limitation
During the program, we use anonymized case study stories to give learners a chance to apply what they are learning to their own practice.
To learn more about the unique collaborative educational model we use, see our approach page.